Privacy Policy

At Avika Interior (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

By using our website avikainterior.in or contacting us through any channel, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Contact Form: Name, phone number, area/locality, service of interest, and message.
• Phone/WhatsApp: When you call or message us, we receive your phone number and the content of your communication.
• Email: If you email us, we receive your email address and message content.

Information Collected Automatically

• Usage Data: Pages visited, time spent, browser type, device type, and IP address (via standard server logs or analytics tools).
• Cookies: We may use basic cookies to remember your preferences. We do not use advertising or tracking cookies without your consent.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide interior design consultations.
• Send you a quote, project updates, or follow-up communications related to your project.
• Improve our website and services based on usage patterns.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to any third party.

3. How We Share Your Information

We share your data only in limited circumstances:

• Service Providers: Trusted third parties who help us operate our website or business (e.g., hosting provider, email service), bound by confidentiality obligations.
• Legal Requirements: If required by law, court order, or government authority.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. WhatsApp & Social Media

Our website contains links to WhatsApp (Meta), Instagram (Meta), and Facebook (Meta). When you click these links and interact with those platforms, their own privacy policies apply. We encourage you to review the privacy policies of any third-party services you use.

If you message us via WhatsApp, that communication is governed by WhatsApp’s Privacy Policy in addition to this policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Inquiry data is typically retained for up to 3 years unless you request deletion earlier.

6. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information (subject to legal retention requirements).
• Withdraw consent at any time where processing is based on consent.
• Object to processing of your information for direct marketing.

To exercise any of these rights, please contact us at avikainterior09@gmail.com or call us at +91 81022 95585.

8. Cookies Policy

Our website may use cookies — small text files stored on your device — to improve user experience. We use only essential cookies required for the site to function. We do not use advertising or cross-site tracking cookies.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact: